What We Do

Free, confidential support designed around the real needs of refugees and asylum seekers.

Helping refugees & asylum seekers

Support that meets people where they are

Arriving in a new country can be overwhelming — a new language, unfamiliar systems, and the weight of everything left behind. We help ease that journey with a warm welcome and practical guidance, then keep walking alongside people as they settle, learn and find work.

Our services are free, confidential and open to anyone seeking safety — no matter their background or status.

See our services
Two caseworkers visiting a family to offer support
Our services

Services built around dignity

Every service is free and open to anyone seeking safety.

English & ESOL Support

Informal English support at every level, led by friendly volunteers.

  • Informal English conversation practice
  • Volunteer-led language support
  • Build confidence in everyday communication
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Practical Advice & Signposting

Help accessing the information and services you need.

  • Education and health services
  • Housing, council tax and energy bills
  • Universal Credit, Child Benefit and applying for benefits
  • Opening a bank account
  • Referrals to trusted organisations like Citizens Advice
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Employment Support

Practical steps towards meaningful work.

  • CV preparation
  • Support with job applications
  • Interview preparation
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Wellbeing & Community Support

A caring network so no one faces things alone.

  • Recreational and wellbeing activities
  • Befriending and mentoring
  • Building confidence and social connections
  • Support to become part of the local community
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Weekly Drop-in

A safe, welcoming space, no appointment needed.

  • Every Friday, 12:00 - 14:30
  • Community House
  • No appointment needed — just come along
  • Tea, advice & a friendly face
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Adults learning together in an ESOL class
Featured · ESOL

English opens every door

Language is the first step to school, work and friendship. Our informal English conversation practice is led by volunteers, building confidence in everyday communication one conversation at a time.

How we work

Four steps to a fresh start

1

Welcome

A warm hello, a listening ear and immediate practical help.

2

Assess

We understand each person's needs, goals and strengths together.

3

Support

Classes, casework and wellbeing support tailored to the journey.

4

Thrive

Independence, work and belonging — and often, giving back.

need a hand?

Need support, or know someone who does?

Reach out in confidence — every service is free. Or give your gift or your time to help a family rebuild with hope.